Privacy Policy

Scherkraft, S.A. ("Scherkraft", "we", "us", "our") operates the Scherkraft platform at scherkraft.com. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have regarding your data. By using our platform or submitting an application, you agree to this policy.

1. Information We Collect

We collect information you provide directly when you apply to join the platform, use our services, or contact us:

• Identity data: full name, date of birth, government-issued identification documents (collected during identity verification)
• Contact data: email address, phone number, country of residence or registration
• Financial data: investment amounts, account balances, transaction history, bank account or payment details
• Business data (buyers): company name, country of registration, fleet details, estimated fuel volumes, ports of operation, contact person and title
• Accreditation data: information you provide to demonstrate accredited investor status
• Communications: messages, support requests, and any correspondence you send us

We also collect limited technical data automatically when you visit our website, including IP address, browser type, pages visited, and referral source. We do not use this data to identify you individually.

2. How We Use Your Information

We use your personal information to:

• Process and evaluate your investor or buyer application
• Verify your identity and accredited investor status as required
• Operate your account and execute transactions on the platform
• Calculate, distribute, and report investment returns and P&L statements
• Process payments and membership fees via our payment processors
• Communicate with you about your account, active deals, and platform updates
• Comply with legal, regulatory, and anti-money laundering (AML) obligations
• Detect and prevent fraud, abuse, or unauthorized access
• Improve our platform and services

We do not sell your personal information to third parties or use it for advertising purposes.

3. How We Share Your Information

We share your information only in the following circumstances:

• Service providers: third-party vendors who assist us in operating the platform, including identity verification providers, payment processors (such as Stripe), form processing services, and cloud infrastructure providers. These providers are contractually bound to handle your data securely and only for the purposes we specify.
• Legal requirements: when required by applicable law, regulation, court order, or government authority — including for AML and KYC compliance.
• Business transfers: in the event of a merger, acquisition, or sale of substantially all assets of Scherkraft, S.A., your information may be transferred to the successor entity.
• With your consent: in any other case where you have given us explicit permission.

4. Data Retention

We retain your personal information for as long as your account is active and for a period thereafter as required by applicable law, regulatory obligations, or legitimate business purposes — typically a minimum of 5 years following the closure of your account. Transaction records and P&L statements are retained for a minimum of 7 years to meet financial record-keeping requirements.

When retention is no longer required, we delete or anonymize your data securely.

5. Security

We implement technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These include encrypted data transmission (TLS), access controls, and secure data storage practices.

No method of electronic transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify you as required by applicable law.

6. Your Rights

Depending on your country of residence, you may have rights regarding your personal information, including:

• Access: request a copy of the personal information we hold about you
• Correction: request correction of inaccurate or incomplete data
• Deletion: request deletion of your data, subject to legal retention requirements
• Objection or restriction: object to or request restriction of certain processing
• Portability: receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at the address below. We will respond within 30 days. We may need to verify your identity before processing your request.

7. Cookies

Our website uses minimal cookies strictly necessary for the site to function (for example, to remember your session state). We do not use tracking cookies, advertising cookies, or third-party analytics that identify you personally. You may disable cookies in your browser settings, though this may affect site functionality.

8. International Data Transfers

Scherkraft, S.A. is based in Panama. Your information may be processed and stored in Panama or in other countries where our service providers operate. If you are located in the European Economic Area or United Kingdom, please note that Panama is not considered to provide an equivalent level of data protection. By submitting your information, you consent to this transfer. We take steps to ensure appropriate protections are in place with our international service providers.

9. Contact Us

For privacy-related questions, requests, or complaints, please contact:

Scherkraft, S.A.
Data Privacy · Republic of Panama
Email: privacy@scherkraft.com

We will acknowledge your request within 5 business days and respond fully within 30 days.